01 Services

What we actually build

Atlas answers the contact form on your website and keeps following up until the customer replies. Everything below either supports that or is built on top of it. The last section is what Atlas doesn't do — read that one first if you're short on time.

02 The core system

Three stages, and the third is the one that matters

01
Capture

Your form posts straight into Atlas

The contact form on your website is pointed at Atlas, so a submission is recorded the second it lands — with a timestamp, the visitor's details, and whatever they wrote. Nothing sits in an inbox waiting to be noticed. If your site has no form, or the one you have collects the wrong information to quote from, building one is part of setup.

02
Respond

A reply from your address, in under a minute

Atlas sends from your own business email address, signed as your business, so replies come back to you directly. The wording is written in your voice and approved by you before anything sends. You get an alert on every submission with their details and the exact message that went out — and if a reply couldn't be delivered, the alert says so plainly and tells you what to do instead.

03
Follow up, and stop

It keeps going, then gets out of the way

Most businesses send one reply and stop. Atlas follows up on a schedule you set, during your business hours, in your timezone. The moment that person writes back, the sequence stops — permanently, for that person. If they ask not to be contacted again, that's honored forever and recorded as evidence.

This is the part worth checking on any vendor you talk to. Chasing someone who already answered is the failure your customers actually see, and it does more damage than never emailing them at all.

03 Built on top

Add what your business needs

Priced separately, and none of it is required. Most clients start with the core system and add from here once it's running.

Review generation

After a job is finished, Atlas asks the customer how it went. Happy answers get pointed at your public review profile; unhappy ones come straight to you first, so you hear about a problem before the internet does.

Intake forms

A form built to collect what you actually need in order to quote — dates, guest counts, job scope, budget range — instead of a name and a blank message box.

Custom automations

Document collection, internal alerts, routing, syncing between tools you already pay for. If it's repetitive and it happens in writing, it can usually be automated.

Custom software

When nothing off the shelf fits, we build it — internal tools, dashboards, portals, client-facing apps, and integrations designed around how your business actually runs.

Websites & landing pages

A site, or a single page built to convert, with the intake form already wired into the system. Built on your brand.

Monitoring

Included, not an add-on. Atlas watches its own delivery and tells us when something breaks — so a silent failure gets found by us rather than by you noticing the phone stopped ringing.

04 Scope

What Atlas does not do

Every one of these gets asked eventually. Better here than on a call after you've signed something.

In scope today

  • Website contact form submissions, captured and logged
  • An instant reply from your own business email address
  • A follow-up sequence on your schedule, in your timezone
  • Stopping the moment someone replies, permanently
  • Opt-out handling, honored forever and recorded
  • An alert on every submission, including failures
  • Review requests after a completed job
  • Forms, automations, and custom software as separate work

Not today

  • Text messages. Everything is email. SMS is being worked on and is not part of the current offer.
  • Answering your phone. Atlas doesn't take calls or send missed-call texts.
  • Reading your inbox for new leads. It only sees replies to messages it sent, so it knows to stop.
  • Pulling leads from directories. No Angi, Thumbtack, Google Business Profile, or social DMs.
  • Calendar booking. Your booking link can go in the messages, but Atlas doesn't check availability or send reminders.
  • Finding you new leads. Atlas converts the inquiries you already get. It is not advertising.
  • Guaranteed results. Nobody can honestly promise these, and we don't.

05 Pricing

How pricing works

A one-time setup fee, then a monthly fee. Quoted after the audit, never before.

The quote depends on two numbers: how many form submissions you get, and what one customer is worth to you. Those decide whether this pays for itself, and if the arithmetic doesn't work we'll say so rather than sell you something.

The audit is free and carries no obligation. You get the findings whether or not you hire us.

Every engagement starts with a free audit

We map where inquiries reach you today and where they're being lost, then show you exactly what we'd fix. Get your free audit →